Summary:  Fast-paced, alcohol forward venues that embrace patron self-ordering with their Bluetooth tap to open check pucks.  Mission critical operations up to thousands of checks per day, retry funding for declines. Self-Ordering reduces labor, improves guest experience, increases revenues 28%.  Liquor distributors sponsor brand discounts so patrons to try new offerings, spend and tip more.



Union VOS

(venue operating system)

Target Vertical:

(High Volume Restaurant, Bars, Clubs, Entertainment venues)

Feature Level: (heavy weight)


Vertical fit & concept sweet spot

  • Union VOS – Fast-paced, alcohol forward venues that embrace patron self-ordering with their bluetooth tap to open check pucks.  Mission critical operations up to thousands of checks per day, and 30 day retry funding for declines.  Self-Ordering reduces labor while improving guest experience.  No more waiting for, or flagging down a server.  This is said to increase revenues by 28%.  Offers unique relationship with liquor distributors who will sponsor rotating brand discounts that encourage patrons to try new offerings, spend and tip more.


Bad fit

  • Restaurant environments that do not have high volume beer/wine/liquor sales
  • Liquor Stores
  • Quick Serve / Counter Service
  • Coffee / Bakery
  • Retail Grocery / Fast Food



Feature Levels

  • Light Weight POS - Enhanced Payment Terminal
    Basic, fast, mostly single‑station or simple workflows.

  • Medium Weight POS – Storefront POS
    Full POS for typical single or small multi‑location operators, with solid workflows and reporting.

  • Heavy Weight POS – Workflow‑Driven / Enterprise
    Deep, configurable workflows, multi‑location governance, and advanced inventory/controls.


Ideal scale (locations)Independent locations. Common portal access (single sign-on). 


Detailed Features:

(Yes, No, Yes with 3rd party)


1.  Payment Options

  • Core card & contactless payments:  Yes

  • EBT / alternative tenders:  No

  • Dual pricing (from cash price):  Yes

  • Cash Discounting (compliant):  No

  • Surcharge support:  Yes

  • Tax rules & fee options:  Limited 

  • QR code self order by table:  Yes

  • Bluetooth tap to open tab:  Yes

  • Incremental authorizations:  Yes (TSYS Card Present only)

  • Cash nickel rounding:  Yes

  • Virtual terminal, payments, Auth's, invoicing (portal):  No

  • Recurring Payments & Pay Links (portal):  No

  • Line item Estimates & Invoicing (portal):  No


2.  Ordering & Service Workflow

  • Order types:  Yes

  • Open checks / basic tabs:  Yes

  • Table maps & sections:  Yes

  • Seat level ordering & coursing:  ??

  • Kitchen printing & basic KDS:  Yes

  • Advanced kitchen routing rules:  Yes

  • Online ordering (first party):  No

  • Third party delivery integrations:  Yes, App

  • Drive through workflow:  No

  • Guest Access Turnstiles :   No

  • Caller ID / Phone Orders:   No

  • Lay-Away:  No

  • eCommerce BOPIS:  No

  • eCommerce Ship:  No


3.  Items & Inventory

  • Fixed priced items:  Yes

  • Maximum Fixed Price Quantity:  ##

  • Variable priced items:  ??

  • Fractional item quantities:  ??

  • Maximum Fractional item Quantity:  #####

  • Guest Ticketing:  No

  • Categories & basic modifiers:  Yes

  • Sub categories / nested menus:  Yes

  • Sub modifiers:  Yes

  • Basic item level inventory & reports:  Yes

  • Countdown / on hand display:  ??

  • Low stock alerts:  No

  • Bundling, BOGO, Combo Discounts:  No

  • Ingredient level inventory:  Yes

  • Recipes & modifier costs, usage, variance:  ??

  • Advanced inventory (counts/po/receiving):   ??


4.  Customers, Loyalty & Online

  • Customer profiles:  Yes

  • Customer order history:  Yes

  • Searchable Customer History:  ??

  • Card vault on file:  Yes

  • House Accounts:  ??

  • Basic loyalty / rewards:  Yes

  • Advanced / multi location loyalty:  ??

  • Basic gift cards:  ??

  • Advanced / multi unit gift cards:  ??

  • Basic online ordering:  No

  • Enhanced / multi unit online ordering:  No

  • Ecommerce web store:  No

  • Ecommerce order sync (Shopify/Woo/etc.):  No


5.  Employees, Reporting & Ecosystem

  • Timeclock:  Yes

  • Advanced employee management:  Yes

  • Core sales reports:  Yes

  • Core inventory reports:  Yes

  • Multi location reporting:  ??

  • Accounting integration (e.g., QBO):   ??

  • App marketplace / integrations:  Limited


6.  Hardware & Devices

  • Runs on vendor branded terminals:  No

  • Runs on third party hardware:  Yes, iPads

  • Integrated payment device:  No

  • Semi integrated payment device:  Yes

  • Customer facing display:  No

  • Kitchen printers:  Yes

  • KDS screens:  Yes

  • Self service kiosk:  No

  • Barcode scanner support:  No

  • Weight embedded barcode support:  No

  • Scale integration:  No

  • Mobile order/pay devices:  Yes, iPhone



POS Integration List / marketplace

  • MarginEdge (Inventory / Purchasing Control)
  • CraftTable (Inventory)
  • Kitchen Hub (3rd party order management)
  • BuyersEdge (Back Office/Accounting)
  • 7Shifts (Employee Scheduling)
  • Factor4 (Gift Cards)
  • TipHaus or Kickfin (Tip Pooling/Sharing)
  • Davo (Sales Tax Reporting)


POS Product Fliers & Videos

  • Video Links