Summary:  OrderCounter offers a full featured POS that can go head to head with Toast and win.  With a highly configurable UI, images, and even included ingredients, it has the features for demanding operators.  Cloud and server-based redundancy and multi-site ready (reporting, online ordering, gift and loyalty), plus drive through, kiosk, QR, KDS, and more.  It's the one to beat.



OrderCounter 

Target Vertical:

QSR / FS Restaurant, Light Retail


Feature Level: (Heavy weight)


Vertical fit & concept sweet spot

  • OrderCounter– Casual, quick, and full‑service restaurants.  Many advanced features, highly customizable.  Cloud + Server POS with multi-unit management and reporting capabilities, drive-through, and other specialized needs.  Can also handle light retail for hybrid operations.


Feature Levels

  • Light Weight POS - Enhanced Payment Terminal
    Basic, fast, mostly single‑station or simple workflows.

  • Medium Weight POS – Storefront POS
    Full POS for typical single or small multi‑location operators, with solid workflows and reporting.

  • Heavy Weight POS – Workflow‑Driven / Enterprise
    Deep, configurable workflows, multi‑location governance, and advanced inventory/controls.


Ideal scale (locations)1-30 locations. Common portal access (single sign-on).  Supports multi-site roll-up through SQL Server.




Detailed Features:

(Yes, No, Yes with 3rd party)


1.  Payment Options

  • Core card & contactless payments:  Yes

  • EBT / alternative tenders:  Yes (DataCap)

  • Dual pricing (from cash price):  Yes

  • Cash Discounting (compliant):  No

  • Surcharge support:  ??

  • Tax rules & fee options:  Yes

  • QR code self order by table:  Yes, Option

  • Bluetooth tap to open tab:  No

  • Incremental authorizations:  No

  • Cash nickel rounding:  No

  • Virtual terminal, payments, Auth's, invoicing (portal):  No

  • Recurring Payments & Pay Links (portal):  No

  • Line item Estimates & Invoicing (portal):  No


2.  Ordering & Service Workflow

  • Order types:  Yes

  • Open checks / basic tabs:  Yes

  • Table maps & sections:  Yes

  • Seat level ordering & coursing:  ??

  • Kitchen printing & basic KDS:  Yes

  • Advanced kitchen routing rules:  Yes

  • Online ordering (first party):  Yes, Option

  • Third party delivery integrations:  Yes, Option

  • Drive through workflow:  Yes

  • Guest Access Turnstiles :  No

  • Caller ID / Phone Orders:   ??

  • Lay-Away:  No

  • eCommerce BOPIS:  No

  • eCommerce Ship:  No


3.  Items & Inventory

  • Fixed priced items:  Yes

  • Maximum Fixed Price Quantity:  ##

  • Variable priced items:  

  • Fractional item quantities:  

  • Maximum Fractional item Quantity:  #####

  • Guest Ticketing:  No

  • Categories & basic modifiers:  Yes

  • Sub categories / nested menus:  Yes

  • Sub modifiers:  Yes

  • Basic item level inventory & reports:  Yes

  • Countdown / on hand display:  ??

  • Low stock alerts:  ??

  • Bundling, BOGO, Combo Discounts:  ??

  • Ingredient level inventory:  Yes

  • Recipes & modifier costs, usage, variance:  Yes

  • Advanced inventory (counts/po/receiving):  No, App


4.  Customers, Loyalty & Online

  • Customer profiles:  ??

  • Customer order history:  ??

  • Searchable Customer History:  ??

  • Card vault on file:  No

  • House Accounts:  Yes

  • Basic loyalty / rewards:  Yes, Opt

  • Advanced / multi location loyalty:  Yes, Opt

  • Basic gift cards:  Yes

  • Advanced / multi unit gift cards:  Yes, Opt

  • Basic online ordering:  Yes, Opt

  • Enhanced / multi unit online ordering:  Yes, Opt

  • Ecommerce web store:  No

  • Ecommerce order sync (Shopify/Woo/etc.):  No


5.  Employees, Reporting & Ecosystem

  • Timeclock:  Yes

  • Advanced employee management:  ??

  • Core sales reports:  Yes

  • Core inventory reports:  Yes

  • Multi location reporting:  Yes, Opt

  • Accounting integration (e.g., QBO):   ??

  • App marketplace / integrations:  Yes, Limited


6.  Hardware & Devices

  • Runs on vendor branded terminals:  No

  • Runs on third party hardware:  Yes

  • Integrated payment device:  No

  • Semi integrated payment device:  Yes

  • Customer facing display:  Yes

  • Kitchen printers:  Yes

  • KDS screens:  Yes

  • Self service kiosk:  Yes

  • Barcode scanner support:  Yes

  • Weight embedded barcode support:  ??

  • Scale integration:  ??

  • Mobile order/pay devices:  Yes (Pax A77)



POS Integration List / marketplace

  • KDS
  • Kiosk
  • Schedule Gopher (employee scheduling)
  • DoorDash Drive 
  • 3rd Party Basic Delivery  Integrations
  • KitchenHub (3rd Party delivery integrations)
  • Gift & Loyalty (one site, not online ordering)
  • Hosted Gift & Loyalty (multi-site, + OLO)
  • QR Menu (dual pricing), Order, Pay
  • Google Mapping


POS Product Fliers & Videos

  • Video Links