Square Professional Services relieves Agents of the responsibility to implement, setup, and train new or complex merchants by setting the expectations and leaning into the Plus or Premium plans. For a basic seller, Plus is adequate, but because Square offers so many 'Hybrid' solutions, often Premium is desirable because it includes more time and tasks to transition appontments, payroll, websites, online ordering, or eCommerce. There is even an option for on-site installation. Now you don't need to be a Square expert to deliver expert results!
SLA: 5 - 10 days from Kickoff Call to Go-Live!
Square Professional Services
PLUS PACKAGE $699 SLA: 5 Days from KO to Go Live!
Best Fit: single location, low complexity, minimal devices, no online
Includes: (2 hours + 3 tasks*)
- 30 minute K/O call
- 90 Minutes (or 2 x 45min) with GSO Rep
* Appointments and Payroll Migrations not included
PREMIUM PACKAGE $1499 SLA: 10 Days from KO to Go Live!
Best Fit: multi-location, or complex setups (up to 2 locations), GPV < 1M
Includes: (6 hours + 6 tasks)
- 30 minute K/O call
- 90 minute Dashboard Training
- 60 minute Online Ordering Setup/Training
- 60 minute POS Training / Hardware Setup
- 30-60 minutes Menu Review
- 60 minute Post Live - Reporting
ONSITE PACKAGE $2199 SLA: 10 Days from KO to Go Live!
Everything included in Premium + 1 onsite installation day
A LA CARTE TASKS (Services):
- Optimization Call (60 minutes) $159 (excludes payroll, single session)
- Payroll Implementation $250 (emp/history migration, training, first run)
- Gift Card Migration $149 (in Excel or CSV)
- Loyalty Migration $149 (in Excel or CSV)
- Menu Build (Hospitality) $149
- Product Catalog Import (Retail) $149 (in Excel or CSV)
- Square Online Site Copy $149