? Purpose

This document provides a detailed overview of MxMerchant, a virtual terminal and merchant dashboard solution designed to optimize payment processing and transaction management. This overview aims to guide users through the platform's functionalities, ensuring efficient navigation and operation.

? Scope:

This overview is intended for all users who interact with the MxMerchant platform, including merchants, financial staff, and administrative roles involved in transaction processing and reporting.

? Prerequisites:

  • Secure login credentials for MxMerchant
  • Access to a computer or mobile device with internet connectivity
  • Basic understanding of transaction processing

✅ Step-by-Step Procedure

  1. Logging In
    • Visit the MxMerchant website.
    • Enter your username and password.
    • Select "Login" to access the dashboard.
  2. Dashboard Navigation
    • Explore the main dashboard to view transaction summaries, alerts, and recent activity.
    • Use the menu on the left to access specific modules such as Transactions, Reports, and Settings.
  3. Processing a Transaction
    • Navigate to the "Quick Pay" tab.
    • Fill in the required details: amount, customer information, etc.
    • Verify the details and click "Process" to complete the transaction.
  4. Generating Reports
    • Go to the "Reports" section.
    • Choose the type of report you need, such as Sales, Refunds, or Custom Reports.
    • Set the desired parameters and click "Generate" to view or download the report.
  5. Managing Account Settings
    • Select "Settings" from the menu.
    • Edit profile information, security settings, and preferences as needed.
    • Save changes to update your account settings.

??? Responsibilities:

The following personnel are primarily involved in the use of MxMerchant:

Title

Name

Responsibilities

Merchant

use @ to add a user

Conduct transactions, manage customer profiles, and monitor sales.

Finance Staff

use @ to add a user

Generate financial reports and track payment processing activities.

Admin

use @ to add a user

Manage user accounts, permissions, and system settings.

? Definitions:

Understanding the following terms is crucial for using MxMerchant effectively.

Term

Definition

Virtual Terminal

An online payment tool allowing merchants to process transactions via a browser.

Dashboard

A user interface that provides management features and an overview of transactions.

Transaction

A payment or refund processed through the MxMerchant platform.