Step 1 Visit https://mxconnect.com/#/login

Step 2 Sign in to MxConnect

Step 3 Click "Merchant"

Step 4 Click "Clients"

Step 5 Search for merchant you want to add MxMerchant users to

Step 6 Click on the Account Number or DBA of the account

Step 7 Click "MX MERCHANT"

Step 8 Click "USERS"

Step 9 Click "Add User"

Step 10 Click "Existing User" to add a user that already has an MxMerchant account created.

Step 11 Input the username of the existing user you would like to add. This is typically the email of the user.

Step 12 The username will populate in a dropdown box. Click on the username of the account you would like to add.

Step 13 This will autofill the other fields that are required with the relevant information from the user's account. Make sure the user's role is set appropriately and then hit save to finish adding the existing user.

Step 14 To add a new user click "Add User"

Step 15 Click "New User"

Step 16 Input the new users username. This is typically the email of the user.

Step 17 Enter First Name of user

Step 18 Enter Last name of user

Step 19 Choose the role the user will have. Usually this is put as Sub-Admin.

Step 20 Enter the user's email into the Email field.

Step 21 Enter the user's phone number, this will be used for 2FA.

Step 22 Click "SAVE" to save this new user and add them to the MxMerchant of the account.