Support folder

Building a TSYS file in PAX
Step 1 Visit https://paxus.paxstore.us/admin/#/dashboard Step 2 Get logged into the pax store. Once logged in you will click "Terminal Management...
Fri, 24 Jul, 2026 at 5:52 AM
Payroll ADP - Preparing To speak with ADP Wholesale Support - 844-345-4001
Before speaking with ADP wholesale, they will ask for 3 pieces of info to verify the account: The merchant's client ID (potentially also the PayCompas...
Fri, 24 Jul, 2026 at 5:55 AM
Payroll ADP - Adding a New Employee in ADP
A new employee can be added in multiple ways, with varying input from the merchant / PayCompass support. The easiest way for both parties would be to just ...
Fri, 24 Jul, 2026 at 5:56 AM
Payroll ADP - Adding New Payroll Frequency
We may need to add a new payroll frequency if the merchant wants to change how often employees are getting paid, or if different sets of employees get paid ...
Fri, 24 Jul, 2026 at 5:57 AM
Payroll ADP - Uploading Tax Documents
Occasionally, merchants will reach out to provide new tax documents with the state unemployment rates for the new year. We need to upload these documents to...
Fri, 24 Jul, 2026 at 5:57 AM
POS VAR Requests - OrderCounter - VAR Types
How to get the right VAR setup sheet For PAX:  TSYS (1 terminal location) - Sierra platform  TSYS (multi terminals at location) - TransIT Multipass platf...
Fri, 24 Jul, 2026 at 6:00 AM
POS Functions: Aldelo Express - Find Full Gift Card # in Aldelo Express Dashboard
Step 1 Visit https://app.masareward.com/Home Step 2 Click "Gift Card Center" link Step 3 Find the Card Instance Step 4 Click &qu...
Fri, 24 Jul, 2026 at 6:02 AM
Bodega AI Overview
BodegaAI is an advanced Point-of-Sale system specifically designed to meet the unique needs of convenience stores and retail locations. By integrating cutti...
Fri, 24 Jul, 2026 at 6:02 AM
iPOSPay VT - Remove Fee from Dual Price transaction
1 Step 1 Click the "+" icon next to the card price   2 Step 2 Click the "x" icon next to Remove Fee   3 Step...
Fri, 24 Jul, 2026 at 6:04 AM
MX Connect - TIN Validation
TIN Validation Spreadsheet Generation 1 Step 1 Click 'Operations' text   2 Step 2 Click 'Compliance' text   3 S...
Fri, 24 Jul, 2026 at 6:08 AM